How LookAtPets Reputation works

What earns reputation

• Verified marketplace activity such as completed reservations, deliveries, and events.
• Verified reviews left by real buyers, adopters, or clients after a real transaction.
• Time on the platform and consistent, responsible conduct.
• Optional verifications (identity, phone, address, business, veterinary, rescue, farm, breeder).

Optional verifications add badges to the card, but verification alone does not create a high grade.

Reputation grades

1. New Member
   A new account, or one with very little verified activity yet.
2. Bronze Member
   At least a month on the platform with a small amount of verified activity.
3. Silver Member
   A handful of verified activities and verified reviews with a solid average rating.
4. Gold Member
   Consistent verified activity, a strong review record, and 90+ days of history.
5. Platinum Member
   Long history, many verified activities and reviews, high rating, and clean record.
6. Elite Member
   A year or more of top-tier verified activity and reviews with no unresolved issues.

Account standing

Standing is separate from grade. Grade reflects a member’s lifetime verified history and does not change when standing changes. Standing reflects the account’s current condition: Excellent, Good, Under Review, Restricted, or Suspended. A long-standing member temporarily under review keeps their historical grade — the standing badge tells other members the account is currently being reviewed. Grade only changes when the underlying verified activity or reviews are themselves reversed through an audited administrative action. A submitted report on its own never changes standing.

What reputation is not

• Reputation and verification are not a guarantee of any animal, service, or transaction.
• Reputation cannot be bought, gifted, or manually assigned by staff.
• Verification documents are private — only authorized reviewers can view them.
• Reports alone do not reduce reputation. Confirmed policy violations may.